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Questions about an order, a document that has not arrived, or a property we could not find.

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• Include the email address you used at checkout
• Include the property address or postcode, or the title number
• Tell us which document you ordered - register, plan, bundle or flood report

Before you write

Many questions about pricing, delivery times and coverage are answered on our FAQ page. If your documents have not arrived, please check your spam or junk folder first.

LandRegistryGB is an independent property document service and is not affiliated with HM Land Registry, Registers of Scotland or GOV.UK.